Patient information
Visition
Due to our visiting policies the relatives of our patients are able to visit daily. However, visiting hours are closed during patient care, treatments and examinations. In the interest of quick recovery, we ask that you not visit your relatives during quiet hours, and that when possible only two people visit at a time.

Minors may only stay on the premises under adult supervision. Because of potential pollution on your outdoor clothes, we advise you not to sit on patients beds. In order to prevent infection we can not allow pot plants to be brought in. In the surgical department not even cut flowers are allowed. Any other visiting conditions that differ from the general are regulated by each department locally.
 

Telephone Contact

Direct phone calls can be made to all our departments. There are public pay phones where inpatients can make domestic and international calls. We can only provide information concerning patients conditions over the phone if we have the patients consent. The department nurses are only authorised to give out general information. We can not call patients to the main department phone. To avoid interference with the electrical equipment, we do not allow the use of mobile phones in our testing rooms, treatment rooms or diagnostic areas.

Correspondence

Our department nurses are happy to assist any patients who would like to maintain contact with the outside world through letters.

Informing relatives

Our patient determines who is entitled to give out information, they also decide the extent of that information. Only next of kin are able to get updates regarding unconscious or minor patients conditions. The department director decides which department doctors, when and how much information they are allowed to give out to relatives. The doctor is professionally and ethically responsible for the relevant information. Healthcare professionals are only authorised to give out general patient information. Due to our rules and regulations we are unable to give out any patient care information over the phone. The only exception is if we can clearly identify the caller.

 

Actual

All those using our outpatient specialised care must first sign in at the desk located on the ground floor of the clinic. Here we record all your details into our computer system. For this we ask you to prepare your identity card, residence card, referral and your social security card. more...

science

Due to our visiting policies the relatives of our patients are able to visit daily. However, visiting hours are closed during patient care, treatments and examinations. In the interest of quick recovery, we ask that you not visit your relatives during quiet hours, and that when possible only two people visit at a time. more...

Education

According to the principles and the regulations of sequencing due waiting list, the basis is that you can be informed about expected date of intervention by using the identification number/code.
Waiting list were compiled related to the Health Ministry regulations and government regulation. more...